B&Q Colchester

Key Facts

Client: B&Q (Colchester Flagship Store)
Sector: DIY and Garden Retailer
System Installed: High-density push-back pallet racking, cantilever racking, and custom display units.
Outcome: Optimised space, streamlined product access, and enhanced the overall in-store shopping experience.

The challenge

Provide tailored storage and display solutions to accommodate a wide range of products, from building equipment to homeware. The store’s size and layout demanded flexible solutions to support both in-store shopping and e-commerce fulfilment.

The requirements

  • Design storage solutions that optimise the number of stock keeping units and enhance the visual merchandising of the products.
  • Install flexible systems that provide both an in-store shopping experience, but also have the ability to meet the demands of the rapidly evolving e-commerce product range.
  • A custom-designed solution to meet the requirements of B&Q’s first Flagship store to combine in-store shopping missions with a digital fulfilment hub as a destination point for Click + Collect orders.

How we delivered

  • Collaboration with all B&Q stakeholders, managing the design process to meet their specific requirements.
  • Efficient and effective project management.
  • Installed bespoke storage systems, including adjustable and heavy-duty racking, to increase warehouse capacity and improve store wide efficiencies.
  • Designed and delivered bespoke display furniture to the houseplant zone at the customer entrance creating visual appeal to drive customer engagement.